Eclipse Jet Services

Service Overview

Eclipse strives to put our customers first in everything we do. Whether you need a minor repair far from home or a major inspection in one of our Platinum Service Centers, Eclipse guarantees proficient service that will get you back in the sky quickly and safely.

Eclipse Service Chart
Silver Gold Platinum
General Maint Support / / /
Limited Warranty Repair Services / / /
Full Warranty Repair Services / /
Parts Distribution / /
Customer Support Services / /
Minor Inspections* / /
Routine Inspections** / /
Major Inspections*** / /
Minor Modifications / /
Major Modifications /
Structural Repair /
  • *6 month, 12 month, lcephobic inspections. Minor warranty repairs.
  • **All the above, plus 300 hour/24 month inspection and many Service Bulletins and some Modification Bulletins
  • ***All of the two above, plus 48 month/1,200 hour inspection, scheduled structural inspections, and all warranty repair services

Platinum Centers

Eclipse Platinum Service Centers are factory owned and can perform any service, modification, inspection, or repair that your Eclipse Jet requires.

Gold Centers

Eclipse Gold Service Centers can perform inspections up to, and including, the 48 month/1,200 hour inspection, scheduled structural inspections, and all warranty repair services, as well as make any minor modification your jet requires. Gold Service Centers with the Life Extension Inspection

Silver Centers

Eclipse Silver Service Centers are factory preferred centers that have all of the computer diagnostic equipment necessary to get you back in the sky again.
Apply to become an official Eclipse Aerospace Silver Service Center

Let Your Jet Do the Talking

Eclipse was the first to build a data recorder based troubleshooting solution into the avionics of a light jet, introducing the Diagnostic Storage Unit (DSU) in 2007. This technology allows Eclipse Jet pilots, owners, and maintenance personnel to send an immense amount of recorded data to EAI in order for EAI engineers to analyze what is happening with the aircraft and to provide a maintenance solution if necessary. This makes problem solving with the Eclipse Jet an incredibly light process. Simply attach a USB thumb drive to the Eclipse Jet DSU, download the data, and then upload to EAI via a web connection. Eclipse engineers can diagnose any issues remotely and direct the mechanic at your location make any repairs necessary.

Service Map

Platinum Service Centers

Gold Service Centers

Gold Service Centers

Request Parts / Service

Access to the Eclipse Aerospace parts and services request page is limited to customers, pilots, operators, managers, and maintenance personnel. If you qualify, please go to the Eclipse Aerospace Customer Pages.

If you do not currently have access to the Customer Pages but need immediate assistance, please use our Expedited Service Request form one section below.

Request Parts and Service Now via Customer Pages

Expedited Service Request Form

Have a service question for Eclipse Aerospace or need immediate AOG service? Whether you want to speak to Senior Management, or our 24-hour Service Team, please leave us a message. We will get back to you as soon as we can — typically within 2 hours.

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Eclipse Jet Management

If you want to own a jet but don’t want to worry about maintenance, pilots, and operational burdens, Eclipse offers a personalized aircraft management service. We will walk you through the process of choosing and purchasing your jet. From that day forward, you will be operating under a full-service management and operations company. You won’t have to worry about any aspect of your aircraft. We’ll take care of everything. From crews and operations to taxes and maintenance, we will act on your behalf and send you a personalized activity summary at the end of every month.

Included in Eclipse’s personalized aircraft management service:

  • Interviewing, hiring, testing and monitoring of crews. We set the highest standards for crew and aircraft operations.
  • Planning and implementing a system of periodic training, proficiency checks and in-flight monitoring to ensure that the crew meets and exceeds the FAA's standards for flight proficiency, safety of flight and general operating knowledge.
  • International and domestic trip and crew scheduling, maintenance scheduling, dispatch, flight following, flight plan filing.
  • Accurate and timely filing of all required logs and certifications.
  • Flight and weather briefings, arrangements made for commissary, hotels and ground transportation.
  • We provide a system for 24/7 flight scheduling.
  • EAI plans and supervises all required inspections, record keeping and maintenance by our FAA Diamond and AMT award-winning mechanics.
  • We maintain current maintenance manufacturers’ manuals for the aircraft and equipment.
  • Maintain compliance with all service letters, bulletins, and FAA airworthiness directives.
  • Our quality control department assures that all log book and records are properly noted and updated.
  • Repair work and billing are received for warranty adjustments.
  • We provide a monthly statement verifying and paying of all aircraft related bills from your operating fund.
  • Also provided are monthly operating budgets, reports and a breakdown of all aircraft expenses and flight time.

We can also help you offset your expenses by chartering your aircraft when you’re not using it.

* Aircraft management and pilot services are provided through a combination of resources, including EAI employees and contractors, as well as selected third party charter operators.

Eclipse 500 PLUS Program Success

EAI is proud to announce that all 2014 Eclipse 500 PLUS upgrade positions have been sold. In the four months since the program commenced (March 12, 2014), more than 60 Eclipse Jet owners have selected the Eclipse 500 PLUS upgrade for their aircraft. All of these upgrades will be completed in 2014. The Eclipse 500 PLUS program will remain open to all IFMS equipped Eclipse 500 aircraft.

First Eclipse 550 Delivered

Eclipse Aerospace, Inc. (EAI) is proud to announce the first customer delivery of an Eclipse 550 Twin-Engine Jet in Albuquerque, N.M. following Federal Aviation Administration (FAA) certification.

Check out the QRA App

The Eclipse Quick Reference Application is an advanced interactive version of the Eclipse Quick Reference Handbook, allowing for flight planning, access to checklists, a full digital version of the Eclipse AFM, and much more.

Eclipse 500 PLUS Program Success

EAI is proud to announce that all 2014 Eclipse 500 PLUS upgrade positions have been sold. In the four months since the program commenced (March 12, 2014), more than 60 Eclipse Jet owners have selected the Eclipse 500 PLUS upgrade for their aircraft. All of these upgrades will be completed in 2014. The Eclipse 500 PLUS program will remain open to all IFMS equipped Eclipse 500 aircraft.

First Eclipse 550 Delivered

Eclipse Aerospace, Inc. (EAI) is proud to announce the first customer delivery of an Eclipse 550 Twin-Engine Jet in Albuquerque, N.M. following Federal Aviation Administration (FAA) certification.

Check out the QRA App

The Eclipse Quick Reference Application is an advanced interactive version of the Eclipse Quick Reference Handbook, allowing for flight planning, access to checklists, a full digital version of the Eclipse AFM, and much more.